SISA - Digital Forensics and IR Retainer Service
When Minutes Matter, You’re Already Covered.
In today’s threat landscape, incidents rarely arrive without warning. SISA’s Digital Forensics and IR services retainer ensures readiness before a crisis strikes, combining proactive capabilities with guaranteed access to experienced DFIR specialists. Organizations benefit from a faster, more coordinated response backed by dedicated experts who already understand their environment. With tailored security guidance, a DFIR retainer reduces response time, limits business impact, and enables organizations to not only be prepared to respond to incidents but prevent them, as well.
Key Components of our DFIR Retainer Service
Broad Spectrum Incident Response
We handle a wide range of incidents, ensuring comprehensive protection.
Compliance and Reporting
Ensuring regulatory adherence, incident reporting and clear stakeholder communication.
Forensic Analysis and Investigation
Root cause analysis and remediation planning post-breach.
DFIR Retainer Service Offering
| SISA Forensics Retainer Services |
Essential | Enterprise | Elite |
|---|---|---|---|
| Online/Phone Support | 24/7/365 | 24/7/365 | 24/7/365 |
| IR on Demand (Emergency IR Services) | Yes | Yes | Yes |
| Dark Web Scanning | None | Half yearly / 50 Keywords | Monthly / 100 Keywords |
| Breach Attack Simulation | None | Once per year | Half yearly |
| Attack Surface Monitoring | None | Once per year | Yes |
| Compromise Assessment | None | One time (10 Systems) | Half yearly (10 Systems per assessment) |
| Hours of work included | 20 hours | 40 hours | 120 hours |
| Reallocate unused retainer hours for other Services offered under DFIR | NA | Yes | Yes |
| Additional Hours | Pay As You Go in Multiples of 10 Hrs | Pay As You Go in Multiples of 10 Hrs | Pay As You Go in Multiples of 10 Hrs |
| Carry forward of unused Hours to next Year for Multi-year Agreement | Up to 50% of unused hours | Up to 70% of unused hours | Up to 100% of unused hours |
Why Partner with SISA for DFIR Retainer
Established Expertise
With over a decade of expertise in Digital Forensics and Incident Response (DFIR), SISA’s Forensics has emerged as a trusted service offering in the industry.
Vulnerability Hypothesis
As a certified global PFI, we conduct official investigations for cardholder data breaches. We ensure full alignment with strict PCI SSC standards to navigate regulatory requirements.
Global Reach in Investigations
Our expertise spans 1,000+ investigations worldwide, granting us unparalleled insights into diverse cyber threats and robust mitigation strategies.
Certified Team of Forensic Experts
Our greatest strength lies in our team-a cadre of experts certified in SANS GCFA (GIAC Certified Forensic Analyst) and SANS GCIH (GIAC Certified Incident Handler).
Business Logic Flaw Forensics
We analyse payment workflows and business logic to uncover fraud, misuse, and critical attacks that traditional forensics often miss
Suspect a security incident?
Act now. With SISA Sappers DFIR Retainer, you get priority access to elite forensic specialists who contain threats, preserve evidence, and safeguard your business continuity.
APAC

