Payment Forensics Investigation

SISA Sappers:

Your Trusted PCI Forensic Investigators

Accredited by the PCI Security Standards Council, SISA Sappers deliver regulator-ready investigations with speed, precision, and compliance alignment.

PCI Forensic Investigation

When a payment card security incident occurs, the impact goes far beyond financial loss. Regulatory penalties, reputational damage, and legal exposure become immediate risks. PCI Forensic Investigation (PFI) offers a structured, regulator-approved approach to determine how the incident occurred, assess the extent of cardholder data exposure, and define corrective actions required to restore compliance.

PFI investigations are carried out under the strict guidelines of PCI Security Standards Council (PCI SSC), with validated findings reported to acquiring banks, card networks, and regulators.

When is a PCI Forensic Investigation required?

A PCI forensic investigation is mandated when a cardholder data compromise is suspected or confirmed.
Typical triggers include:

Card fraud alerts

Fraudulent emails that attempt to mislead employees or customers.

Unauthorized access to the Cardholder Data Environment (CDE)

unusual fraud patterns traced back to the merchant or service provider.

Unencrypted card data storage

accidental or deliberate retention of PAN, Sensitive Authentication Data

Malware in payment systems

including Web skimmer or memory scraping attacks.

Third-party/vendor compromise

breaches via service providers handling card data.

From detection to resolution: How SISA Sappers Investigates

Sappers, SISA’s accredited PCI Forensic Investigators (PFIs), resolve incidents with precision and regulatory alignment. Every engagement is conducted in accordance with PCI SSC requirements, while ensuring actionable clarity for merchants, banks, and processors.

Investigation Approach

Key Outcomes of a PCI Forensic Investigation

PFI Report (PCI SSC-compliant)

Accepted by card brands and acquirers

Root Cause Analysis (RCA)

How the breach occurred and vulnerabilities exploited.

Incident Timeline

Chronological sequence of attacker activity.

Card Data Exposure Assessment

Confirmation of scope of cardholder data compromise.

Compliance Roadmap

Remediation guidance to meet PCI DSS and card scheme mandates.

Evidence Pack

Forensically sound artifacts and logs.

Why organizations trust SISA and Sappers

PCI SSC-accredited expertise

Trusted PFIs recognized globally by card networks.

Regulatory recognition

Findings accepted by Visa, Mastercard, Amex, JCB, and other schemes.

Proven forensic depth

Advanced skills in malware analysis, endpoint forensics, log correlation, and network intrusion reconstruction.

Strict chain-of-custody

Evidence preservation and defensible reporting for regulatory and legal requirements.

Speed to clarity

Rapid breach scoping, RCA, and regulator-ready reports delivered within tight compliance deadlines.

Industry specialization

Decades of experience across merchants, payment processors, fintech, and banking environments.

Suspect a cardholder data compromise?

Act immediately. Contact SISA’s PCI Forensic Investigators (PFIs) to contain the breach, protect customer data, and meet regulatory obligations.

SISA’s Latest
close slider