
Data is one of the most important assets that need to be protected. Insurance companies collect millions of users’ personal information as part of their operations. Personally Identifiable Information (PII) such as name, address, phone numbers, payment card information, and other types of information is being collected and stored by companies.
With an increase in the importance of insurance in modern life, attackers all around the world are increasing and always at the watch to steal sensitive data. With advancements in technology, hackers are also getting advanced techniques to intrude and steal information from anywhere.
As the importance of customer data increases, following security measures to protect sensitive data should also become our priority. The majority of data breaches happening today are just with a simple trap email, or a malicious link. Even a tiny gap or security mistake may lead to a loss of millions to such companies in domains like insurance where the abundance of personal, secured data of their customers lies.
The case study describes, how an insurance company faced challenges in implementing a strong security framework around its customer’s sensitive data. Then it narrates, how SISA crafted the solution for it so well to protect the data of millions of customers as well as to keep the brand value of the company high, using VAPT. Finally, it shows how mitigation measures helped the organization is establishing a robust security framework and detection around its database.
The case study was researched and compiled by Anantha Krishna, VAPT Team Lead at SISA.
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SISA is a Leader in Cybersecurity Solutions for the Digital Payment Industry. As a Global Payment Forensic Investigator of the PCI Security Standards Council, we leverage forensics insights into preventive, detective, and corrective security solutions, protecting 1,000+ organizations across 40+ countries from evolving cyberthreats.
Our suite of solutions from AI-driven compliance, advanced security testing, agentic detection/ response and learner focused-training has been honored with prestigious awards, including from Financial Express, DSCI-NASSCOM and The Economic Times.
With commitment to innovation, and pioneering advancements in Quantum Security, Hardware Security, and Cybersecurity for AI, SISA is shaping the future of cybersecurity through cutting-edge forensics research.

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